Last Updated: 4 December 2023

1. Refund Policy:

1.1. Skillroid is committed to customer satisfaction, and we strive to provide a transparent and fair refund policy.

1.2. Eligibility for Refund:

• Refunds are only available for certain services and under specific conditions.
• Terminated users are not eligible for refunds.

1.3. Timeframe for Refund Requests:

• Users must request a refund within 2 days from the date of purchase or enrollment, as specified in the eligibility criteria.

1.4. Refund Process:

• To request a refund, users must contact our customer support team at via contact form provided in website or official social media channels. Refund requests should include the proof of payment, order number and a detailed explanation of the reason for the request.

1.5. Refund Approval:

• Refunds are subject to approval based on adherence to the eligibility criteria. Skillroid reserves the right to deny refund requests that do not meet these criteria.

1.6. Refund Timeframe:

• Approved refunds will be processed within 3-7 days from the date of approval. The time it takes for the refund to reflect in the user’s account may vary based on the payment method and financial institution.

3. Contact Information:

3.1. For questions, concerns, or requests related to refunds and returns, please contact our customer support team.